Privacy Statement

Privacy Statement

Effective Date: July 27, 2026

Privacy Statement for EduChamp

At EduChamp (“we,” “our,” or “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Statement explains what information we collect, how we use it, who we share it with, and the choices you have regarding your personal information when you use our website and services.

By using the EduChamp website, you agree to the collection and use of information in accordance with this Privacy Statement.

Information We Collect

We may collect the following types of information:

Personal Information

When you interact with our website or register for our services, we may collect:

  • Full name
  • Email address
  • Phone number
  • Organization or school name (where applicable)
  • User account credentials
  • Billing information (if applicable)

Technical Information

We may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Provide and improve our educational services.
  • Create and manage your account.
  • Respond to inquiries and provide customer support.
  • Send important service notifications.
  • Improve website functionality and user experience.
  • Monitor website performance and security.
  • Comply with legal obligations.
  • Send marketing communications where you have provided consent. You may opt out at any time.

Cookies

EduChamp uses cookies and similar technologies to:

  • Remember your preferences.
  • Keep you signed in.
  • Measure website performance.
  • Analyze website usage.
  • Improve user experience.

Where required by applicable law, we will request your consent before using non-essential cookies.

Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Trusted service providers that assist us in operating our website and services.
  • Payment providers (where applicable).
  • Cloud hosting providers.
  • Analytics providers.
  • Government authorities where required by law.
  • Professional advisers, auditors, or legal representatives when necessary.

All third parties are required to protect your information and use it only for the purposes for which it was provided.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. While we strive to safeguard your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services.
  • Meet legal and regulatory obligations.
  • Resolve disputes.
  • Enforce our agreements.

When information is no longer required, it is securely deleted or anonymized.

Your Privacy Rights

Depending on the laws that apply to you, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your information.
  • Restrict or object to certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Request a copy of your information in a portable format.
  • Lodge a complaint with the relevant data protection authority.

Children’s Privacy

EduChamp provides educational services and may be used by learners. Where we collect personal information relating to children, we do so in accordance with applicable laws and, where required, with appropriate authorization or consent from a parent, guardian, school, or other authorized institution.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be published on this page together with the revised effective date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Statement.

Contact Us

If you have any questions regarding this Privacy Statement or how we process your personal information, please contact us:

EduChamp

Email: [yourtutor@educhamp.co.za]

Website: [www.educhamp.co.za]